Return & exchange are allowed only for items with manufacturing defect. The following guidelines apply:
Retailers have to check to confirm that there is manufacturing defect on the item
Notify us via email at email@example.com of such defect.
We will get in touch with you once we receive your email of such defect and will guide you on the next course of action.
4For electrical items, you will need to send it back to us for testing at your own cost. After testing, if it is confirmed that the item is defective and cannot be repaired, we will send a new replacement to you. If item is tested and no fault can be detected, we will return the item back to you. You can also request that the customer contact us directly if the item is still under the warranty period.
Please place an order and check out at www.motherhood.com.my. For inquiries and customer support, please give us a call at +603-27214870 or contact us at this page.
Steps needed to place an order:
1. Choose your product 2. Check product information 3. Confirm shopping cart 4. Enter your email 5. Provide delivery information 6. Choose your payment method 7. Place your order 8. Receive order confirmation
You may refer to this link for more information HOW TO BUY
All items sold on Motherhood.com.my are covered under the Motherhood.com.my Buyer Protection Guarantee and/or 100% Satisfaction Guarantee. You can return your items to us within 7 calendar days. The countdown starts from the date you receive the item to the stamped date on the parcel you post back to us.
Most of motherhood.com.my’s Shops offer FREE SHIPPING throughout Peninsular Malaysia for those who purchase above RM 99 in one transaction by fill in the promo code "FREESHIPPING" when you checkout; however, shipping fee may be applied based on item’s weight which below RM 99 depending on the shop/vendor. Note that oversize item typically takes longer to deliver and sometimes require special treatment.